• Digital Disruption in Banking Industry

Digital Disruption in Banking Industry

With the increased sophistication and digitization, the financial sector is also facing a major transformation. Customer interaction with the financial service providers has changed. The days of people visiting a local bank are gone. With the advent of digitization, consumers prefer online services more to carry out their transactions be it using a mobile app, social media to high street kiosks or phone services. Digital Experience platform is changing the banking experience for the Customers.

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