Drupal is an Open Source Content Management System that provides a flexible and robust platform to integrate wide-ranging services and capabilities to enterprise portals. It is a powerful tool on its own and integrated with Salesforce, it can get exceptional results for business operations. It will help organizations track users, transactions and interactions for greater collaboration.
Drupal has a proven track record for third-party integrations, especially Salesforce as it is readily available due to high demand from business users. It helps augment digital services using modern enterprise content management systems that transform business communication and increase collaboration between teams, departments and other stakeholders.
Drupal has always kept up with the changing technology topography. It has solid foundations to keep up with the user demands for greater integration with newer technologies and old systems. In this blog, we will show steps and techniques to integrate Drupal 8 with Salesforce
Why integrate Drupal 8 with Salesforce?
Salesforce is an intuitive CRM and Drupal is a robust CMS, when entwined create a powerful business suite that transforms businesses with smooth and automated information flow. Despite Salesforce providing pre-built applications, some businesses require customizations for it to synchronize with their business systems and requirements.
Drupal integration with Salesforce is one such requirement. It provides a solid architecture and Application Programming Interface (API) systems for specific business needs to be integrated with business-critical software.
It is used when data entered directly into Salesforce needs to be seen by users in Drupal. When your users need seamless interaction with the software with the ability to view offline data entered into Salesforce with their user profiles. Once integrated it will enhance user experience with the ability to view, access and amend data on-the-go.
How to start with Salesforce integration with Drupal?
There are certain requirements that need to be fulfilled before the integration between Salesforce and Drupal 8 can begin. It is imperative that users have a basic understanding and pre-requisites like:
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